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The home warranty company that we received as part of our home purchased deal was Fidelity. I highly recommend that you research all reviews before you consider this company. Moved in a month ago. Everything works fine. Now? Plumbing issue with toilets and garbage...
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Anonymous
Anonymous

False peace of mind is all a home warranty is good for. Realtors and sellers trick buyers with false promises that a home warranty will provide financial help with repairs. It...

Anonymous
Ken

"Home warranties" are generally not worth the paper they are printed on, much less the paper you spent to purchase it. They are not warranties in the manufacturer sense, but m...

#1428918
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All these reviews - Are correct! We current have 3 different warranties with this company and nothing has been repaired! Save your money or go and try and different Home Warranty Company - but do not use Fidelity - They tell you they will return your phone calls - when...
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Anonymous
Anonymous

Call out your own heating company and get a new furnace for goodness sake. Why do people keep finding this out and acting so shocked. Did you really, honestly believe you woul...

#1409867
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In August 2o18 my instant hot water faucet began to leak. I called for service under my warranty, and a plumber came to my house. He determined that the faucet was worn out and could not be repaired. He also said that there was not enough space under the cabinet for...
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Anonymous
Anonymouse

All home warranties are scams. What makes you think one will pay out more than the next? They make money by spending less on you than you spend on them. The plumbers etc. do n...

#1401152
Reply to reviews
stay away from fidelity they will endanger your home and leave you stranded. as a ex vendor we are told to do whats the cheapest and lowest cost repair ! we have to stay below a average and if you go above that average you get cut. so they force contractors to do shady...
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Anonymous
Anonymous

All the home warranty companies operate according to the same playbook. They set an average cost cap on each trade, which amounts to a monetary limit the tech company will get...

1.0
I liked
  • Disgraceful
I didn't like
  • There service
#1393298
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A month without air conditioning, the contractor was telling them he was coming. I hired someone on my own. They say they cover termites, if they do they aren’t paying for it! The worst customer service! They don’t care about the home owner
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Anonymous
Anonymousflipper

What do termites have to do with your air conditioner? And no, insect and animal damage are not covered by any home warranty. That would be considered not normal wear and tear...

1.0
#1375176
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As a new homeowner on 9/10, with a repair order for a broken refrigerator placed by the previous homeowner in AUGUST.....WHY are your phone reps telling me I will have no working fridge until after 9/28? That is absolutely ridiculous to have this home warranty which is...
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1.0
#1356655
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Summer time and AC has been down going on 2 weeks, it has taken multiple visits: visit 1 diagnose visit 2 leak check visit 3 determine what the issue was visit 4???? cannot get through to the department to setup this visit???? Very slow...unfortunately this is the...
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1.0
I didn't like
  • Horrible customer service
  • Greater than 40min hold time
  • Not getting through to agent
#1349677
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I tried twice within an hour; each time was waiting 15 minutes..and each time disconnected....I paid $75 for a job not fixed properly and I need the money for a new garbage disposal plus labor cost. I called both customer service and authorization department but to no...
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#1347320
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Last Friday I entered service request. It was approved on Saturday with 1-3 day timeframe to receive parts and have picked up by Technician. On following Friday I was told 3 times (45 minutes to 1 hour on hold each attempted call) that part was available and technician...
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Anonymous
Anonymous

Newsflash. The parts are always available. It is the money that isn’t. If you were paying out of pocket, somebody would get the part the same day so that you wouldn’t have to ...

#1320689
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Fidelity National Home Warranty - Two ceiling fans

The technician claims that my fans needed new bases since they wiggle a lot and loud. Fidelity claims that it is cosmetic! Wow! So it doesn't get cover! My AC was leaking some water I asked another $75 dlls and unsure if it will be cover??? This insurance came with the property we thought it was a good deal! Not even! Dead
#1301368
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