The technician claims that my fans needed new bases since they wiggle a lot and loud. Fidelity claims that it is cosmetic! Wow! So it doesn't get cover! My AC was leaking some water I asked another $75 dlls and unsure if it will be cover??? This insurance came with the...Read more
I asked for an AC guy to come by the house to repair my AC unit because it was part of the warranty. Immediately he came to the unit and said oh my this is a cooler and not a heat pump. You need a heat pump. He called Fidelity to see if I was qualified to get a heat...Read more
I called in an emergency leak that required the water to be *** off to the house. My emergency plumbing leak was repaired like crap 4 days and 25 minutes after being called in. The entire time there was no water to my house. Steve with Drain Dr. Plumbing who nitially...Read more
Fidelity National Home Warranty - Horrible Company
This company is so horrible and I don’t recommend it at all. They outsource contractors that are scammers just like FNHW is... please don’t use their services, they need to close their company and give people their money back...
Over the last two months I have had about 7 service appointments which none of them were successful. The first appointment for my oven and dishwasher back in I believe December or January was unsuccessful because the company could not provide service during certain...Read more
Fidelity National Home Warranty - H-O-R-R-I-B-L-E
Contacted numerous times. It has been 8 weeks now, no repairs to my refrigerator. The technician told me the manufacturer does not make the parts any longer, and advised a total replacement. 8 weeks and nothing has been done!
I called my home warranty fidelity because my ac unit was not working the company that is under contract with cane out and when they did they told my husband the unit needed to be replaced because it is 30 years old and we don’t have the parts anymore after 2 weeks...Read more
Fidelity National Home Warranty - Horrible Horrible
Very bad business, they will take your money but want fix anything
AC quit working in the middle of summer with 100+ temps. First they did not have one of their contractors that would work on the weekend. Had to wait for the next business day which was 2 days later in the heat, because the AC company does NOT work on weekends or...Read more
Fidelity National Home Warranty - Billy Jensen: Lack of agent response
Today I spent over 45 minutes on automatic hold with no human contact. Fidelity National Home Warranty never picked up at all. Their president, listed as Billy Jensen, should be ashamed. I feel they hold our warranty money hostage and it is $550/year. ( It increased every year.)
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