Los Angeles, California
Not resolved
1.8
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It has been a month since the request from Fidelity Home Insurance (V98597) & West Coast Repair (WO#679838) The repair request additional modification payment required and authorization was provided on Friday. I called Saturday to follow up and I was told someone will call me.

No one did. I called Monday to follow up and I was told someone will call me. No one did.

I called yesterday to follow up and I was told someone will call me. No one did.

If someone can skip promising to call me and just have this done please.

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Thank you,

Jun Arenal

On Aug 1, 2019, at 7:18 PM, Ashley | West Coast Chief Repair wrote:

Hi Abner,

here is the updated non-covered breakdown you requested.

Non-covered Breakdown:

Furnace non- covered:

Filter box + filter - $180

Emergency shut off valve - $50 (Code) Fidelity is covering $100 of this

Vent line replacement - $400

Platform for furnace $250

Gas line modification - $165

Electrical line modification $115

Sealing of the closet $100 (Code)

Total for non-covered charges $1260

Ashley

West Coast Chief Repair, Inc.

Air-Conditioning, Heating & Appliance Services

Toll free: (800) 810-7813 - Fax: (323) 782-0150

www.ChiefAppliance.com

Product or Service Mentioned: Fidelity National Home Warranty Home Warranty.

Reason of review: Poor customer service.

Preferred solution: Just get my service request DONE.

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