Fidelity National Home Warranty
Reviews and Complaints
Washer is broken
User's recommendation: Right now...not a good time to ask.
Claim
Preferred solution: Claim
Disappointed with your Technicians and their ability to solve a problem.
Preferred solution: Let the company propose a solution
User's recommendation: Look for another more reliable Company to do business with !!!
Horrible service
Preferred solution: Would like our air conditioner fixed!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken Unit Not Fixed or Replaced for 5 months
Preferred solution: Replace the broken units ASAP
Horrible Customer service
- Reasonably priced
- Have replaced a pool pump for me
- Have fixed appliances for me
- Horrible customer service
- No easy access to customer service
- Greater than 40mn hold time
Preferred solution: Apology
User's recommendation: Try to find another company or be prepared for horrible customer service
Can get through to order a service request
Feedback
User's recommendation: stay away!
Broken AC since June 14 I’m in a hotel and still Fidelity and Fact HVAC still have no day or time when they can repair I have been a client fir 17 years customer Service is awful
Preferred solution: Deliver product or service ordered
User's recommendation: Bad company
Still waiting
User's recommendation: find a different service
Quality of service
User's recommendation: Recommendations to customers & Realtors. Find another company!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of customer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFHW-unable to fulfill emergency issue which is what they advertise they are capable of
- Unsure
- Bad service
Preferred solution: Deliver product or service ordered
User's recommendation: Don't use this service if you expect response in an emergency situation this service is similar to insurance and they can not fulfill it.
Air conditioning not working properly
I have had the worst service and cannot speak to anyone. J&R appliances came twice and did nothing to fix the problem and made it worse then were no shows.
Preferred solution: Full refund
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